Privacy Policy

1. Introduction

Travelez ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

By using our services, you consent to the data practices described in this policy. If you do not agree with the terms of this policy, please do not access our website or use our services.

2. Information We Collect

We may collect the following types of information:

Personal Information

• Full name and date of birth
• Email address and phone number
• Passport details and nationality
• Billing and payment information
• Travel preferences and special requirements
• Emergency contact information

Automatically Collected Information

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on our website
• Referring website addresses
• Location data (with your consent)

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Processing and confirming travel bookings
• Communicating with you about your reservations
• Providing customer support and responding to inquiries
• Sending promotional offers and newsletters (with your consent)
• Improving our website and services
• Complying with legal obligations
• Preventing fraud and ensuring security

4. Information Sharing

We may share your information with:

• Service Providers: Airlines, hotels, tour operators, and other travel service providers to fulfill your bookings
• Payment Processors: Secure payment gateway providers to process transactions
• Legal Authorities: When required by law or to protect our rights
• Business Partners: For joint marketing initiatives (with your consent)

We do not sell, rent, or trade your personal information to third parties for their marketing purposes without your explicit consent.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL encryption for data transmission
• Secure storage of personal data
• Regular security assessments
• Access controls and authentication measures
• Employee training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. These technologies help us:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Personalize content and advertisements
• Improve our website functionality

You can control cookie preferences through your browser settings. Note that disabling cookies may affect the functionality of our website.

7. Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data (subject to legal requirements)
• Objection: Object to the processing of your data for certain purposes
• Portability: Request transfer of your data to another service provider
• Withdraw Consent: Withdraw consent for marketing communications at any time

To exercise any of these rights, please contact us at info@travelez.in.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Typically, we retain:

• Booking records: 7 years (for tax and legal compliance)
• Marketing preferences: Until you opt out
• Website analytics data: 2 years

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: info@travelez.in
Phone: +91 98765 43210
Address: 123 Travel Street, Adventure City, India